Frequently Asked Questions (FAQs)

To place an order, simply browse our website, select the desired items, and proceed to checkout. Follow the prompts to complete your purchase securely.

We offer standard shipping across Australia, with a delivery timeframe of 3 to 10 days. Orders above $40 qualify for free shipping.

Yes, you can track your order. Once your order is dispatched, you will receive a confirmation email with tracking details.

If you receive an incorrect order or a damaged item, contact our customer service team at admin@aucaraccessories.com within 48 hours. Refunds are typically processed within 24 to 48 hours.

Yes, to qualify for a refund, the item must be in its original packaging and condition.

Shipping charges are based on the weight and dimensions of the items. Orders over $40 enjoy free shipping.

We accept payments through secure online methods, Paypal, credit card, debit card. Ensure payment is completed before goods are dispatched.

Currently, we only offer shipping within Australia.

Unfortunately, once an order is placed, it cannot be modified or canceled. Please review your order carefully before confirming the purchase.

For any additional questions or concerns, contact our customer service team at admin@aucaraccessories.com. We’re here to help make your experience with AU Car Accessories seamless and enjoyable.